Policies

Policies

Eligibility

All students and spouses, domestic partners, and children of students who pay the Student Health Fee are eligible for services at the SCRS. Members of the Student Health Insurance Plan who wish to use their outpatient mental health benefits for therapy outside the SCRS should first be assessed and referred by the SCRS. Alumni are allowed one session at SCRS to discuss referral options.

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Confidentiality
The Student Counseling and Resource Service keeps medical records in accordance with professional, legal, and ethical guidelines. Other than authorized SCRS staff, no one will have access to records unless the patient releases them in writing. They will not become part of the patient’s academic file, and even the fact that the patient has come to SCRS will not be divulged to anyone without the patient’s permission.

Therapists may consult with supervisors and colleagues to improve his or her skills and to provide the patient with the highest quality services possible. This will be done without the use of the patient’s name whenever possible. If the therapist is being supervised, the patient will be informed of the name of his or her supervisor. The patient’s sessions will never be taped without the patient’s written consent. Statistics are compiled on SCRS activities, and from time to time the SCRS staff may make presentations and write articles as part of their work in an academic setting. In these cases, specific identifying information is either absent or highly disguised.

An exception to confidentiality would be a situation in which the patient was assessed to be a danger to themselves or others, the patient’s records were subpoenaed, or reporting (e.g., of the patient’s abuse or neglect of a minor) were required by law. Even in these cases, the patient would be informed if possible and no more information than necessary would be released.

Effective therapy requires an atmosphere of trust. Questions about the confidentiality policy can be raised with the patient’s therapist, or with Thomas Kramer, MD, Director of the SCRS.

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Number of Visits
The Student Counseling and Resource Service operates on a short-term therapy model. The number of visits is determined individually for each patient depending on his or her condition, but is not unlimited and there is a charge for extended services.

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Payment for Services
Payment of the Student Health Fee enables registered students of the University of Chicago to receive their basic health care from SCRS and The Student Care Center. All registered students are automatically billed the Student Health Fee with their quarterly tuition. If a student is unsure of his or her Health Fee status, they should contact the Registrar’s office at us

At SCRS, this fee covers intake, diagnostic assessment, and short-term treatment and/or referral. If the treatment at SCRS goes beyond the short nature of our clinic, fees will be assessed.

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Insurance Benefits
All students are required to carry supplemental health insurance that covers medications, emergency room visits, and hospitalizations (services not covered by the student health fee.) Students may choose to enroll in the Student Medical Plan offered by the University, or seek other insurance coverage comparable to the University’s Plan.

Students with questions about the Student Medical Plan should contact the On-Campus Coordinator for the Chickering Group, Tammie Halbert, by dialing us back to top
Referrals
The SCRS serves as the “gatekeeper” for the Student Medical Plan. If a student wishes to see an outside clinician, he or she must make an appointment at SCRS to obtain referral forms before meeting with their new clinician. If the forms are not obtained before the first visit, the student will incur a penalty of $25 per appointment.

If the insured student received mental health treatment within 90 days before starting the plan, there is a 90-day waiting period for a pre-existing condition before claims will be considered.

If the student is not satisfied with the therapist to whom he/she was referred and want a second referral to a different therapist, the student will need to have a new referral form completed by an SCRS clinician, and signed by the Director.

The SCRS refers students only to licensed clinicians, and are unable to backdate referral forms. If a student would like to be referred to more than one outside clinician for treatment, a separate referral form must be obtained for each.

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